Question 1

Are these deals genuine?

Accepted Answer

Yes. Every voucher, gift card and subscription we list is sourced through legitimate channels and checked before it reaches you. If something is unclear about a product, ask us on WhatsApp before paying.

Question 2

How do I purchase a product?

Accepted Answer

Open the product, tap "Buy on WhatsApp", and send us the pre-filled message. We reply with the payment and delivery details for that specific product.

Question 3

How do I receive my voucher or subscription?

Accepted Answer

Delivery depends on the product. Vouchers and gift cards are usually shared as a code on WhatsApp, while subscriptions and health packages follow the activation or booking process confirmed with you.

Question 4

How quickly will I receive my order?

Accepted Answer

Most digital vouchers are shared shortly after payment is confirmed. Subscriptions and health bookings depend on the activation or scheduling process, which we confirm before you pay.

Question 5

What payment methods are accepted?

Accepted Answer

UPI and bank transfer. Exact payment details are shared on WhatsApp when you confirm your order. There is no payment gateway on this website.

Question 6

Can I get a refund?

Accepted Answer

Refund eligibility depends on the product and its applicable terms. Terms may vary by product. Check the individual product details before purchasing, or ask us on WhatsApp.

Question 7

What happens if my voucher doesn't work?

Accepted Answer

Message us on WhatsApp with the details and we will look into it. Resolution depends on the product and its terms — we will tell you exactly what is possible for that product.

Question 8

How long are the vouchers valid?

Accepted Answer

Validity is listed on each product page where it is known, and is otherwise as printed on the voucher itself. Terms may vary by product.

Question 9

Can I use multiple vouchers together?

Accepted Answer

Some products allow stacking — for example, up to 25 Reliance Digital vouchers in one bill. Check the terms on the product page, since this varies by brand.

Question 10

Can I partially use a voucher?

Accepted Answer

Some vouchers, such as the Lakmé Salon voucher, can be used partially. This is listed in the product terms where it applies.

Question 11

How can I contact HiddenCart?

Accepted Answer

WhatsApp is the fastest way to reach us. You can also message us on Instagram, Telegram, Reddit or email.

Question 12

Where can I find new deals?

Accepted Answer

New and limited-time deals appear on the Deals page and in the Limited-Time Deals section on the home page. Following us on Instagram or Telegram is the easiest way to catch a drop.

Frequently asked questions

Questions, answered

Found a deal you want?